Privacy Policy for dr‑amirelboghdady.com (Renova Clinic)
Last updated: [16/10/2025]
1. Introduction
At Renova Clinic (operating the website https://dr-amirelboghdady.com/), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information — especially in connection with our Google advertising campaigns, website interactions, and other communications.
By accessing or using our website, submitting forms, or interacting with our ads, you agree to the practices described in this policy.
2. Information We Collect
We may collect personal and non‑personal information through various means:
a) Information you provide directly
- Name, email address, phone number (e.g. when you send a message or book an appointment)
- Medical/health details, background, previous surgeries, chronic conditions (if submitted for your consultation)
- How you heard about us (Instagram, Facebook, Google, friend/family, etc.)
- Other information in free‑text fields (notes, diagnosis, etc.)
b) Automatically collected information
- IP address, browser type, device identifiers
- Pages visited, time spent, referral URLs, click paths
- Cookies and tracking technologies
- Google Analytics data (e.g. demographic, interest segments)
- Conversion tracking data via Google Ads / Google Tag Manager / Google Analytics
c) Third‑party sources
- Google (Ads, Analytics)
- Social media platforms (if you click through from ads)
- Advertising partners and data providers (for audience segmentation / remarketing)
3. How We Use Your Information
We use personal and non‑personal data for purposes such as:
- Processing appointment requests, inquiries, and communications
- Providing, improving, and personalizing our services
- Running, managing, and optimizing Google ad campaigns (including conversion tracking, remarketing, audience segmentation)
- Analytics and reporting (e.g. Google Analytics)
- Preventing fraud, ensuring security, and complying with legal obligations
- Communicating with you (e.g. email, SMS) about promotions, updates, or reminders (when you’ve consented)
4. Google Advertising & Tracking
Because we run Google campaigns, the following practices apply:
- Google Ads & Conversion Tracking: We place Google Ads tags / conversion tracking tags on our site to measure ad performance (e.g. which ads lead to bookings or contact form submissions).
- Remarketing/Audience Lists: We may use remarketing lists to show relevant ads to users who visited our site but didn’t convert.
- Google Analytics: We use Google Analytics to understand site usage, traffic sources, user behavior, demographics, etc.
- Data sharing with Google: Data collected via these tags may be shared with Google, subject to Google’s privacy policies.
- IP anonymization / pseudonymization (where applicable): We may anonymize or partially anonymize IP addresses to reduce identifiability.
- Disable options: Users can opt out of Google Analytics via browser add-ons or Google’s opt‑out tools.
5. Legal Basis & Consent
Where required by applicable law (e.g. GDPR), we rely on:
- Consent: For non‑essential tracking (e.g. remarketing, interest-based ads), we will request your explicit consent.
- Legitimate Interests: For necessary operations like ad performance measurement and website optimization, where the impact on your privacy is minimal and does not override your rights.
You may withdraw consent or object to processing at any time (see Section 7).
6. Disclosure & Sharing of Information
We may share your information with:
- Google / Advertising platforms: For ad delivery and analytics
- Service providers / partners: For hosting, email delivery, technical maintenance, analytics
- Legal / regulatory authorities: If required by law or to protect rights, safety, or property
- Successors / business transfers: In event of merger, acquisition, sale, etc.
We will not sell your personal data to third parties.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights such as:
- Accessing the personal data we hold about you
- Correcting or updating your data
- Deleting or erasing your data (“right to be forgotten”)
- Restricting or objecting to processing
- Withdrawing consent (for ads, tracking)
- Opting out of remarketing / interest‑based advertising
- Using browser/in‑device tools or Google’s opt‑out to disable cookies or analytics
To exercise your rights or ask questions, please contact us (see Section 9).
8. Cookies & Similar Tracking Technologies
We use cookies, web beacons, local storage, and similar technologies. These help:
- Remember your preferences
- Track sessions, traffic, and user behavior
- Enable ad targeting, analytics, remarketing
You may manage cookie settings via your browser or consent banner. Disabling certain cookies may reduce functionality (e.g. remarketing, saved preferences).
9. Contact Information
If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us:
Email: renovabeautyclinic@gmail.com
Phone: 01226446662 / 01206452228
Address: South of the Police Academy, Clinic 244, UMC Medical Center, Cairo, and 13 El Nasr Road, Rabaa El Adawiya, Nasr City, Cairo, Egypt
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time (e.g. to reflect changes in law or business operations). The “Last updated” date above will reflect when revisions occurred. We encourage you to review this policy periodically.